If you own a bed and breakfast, you've no doubt spent painstaking hours seeing to every detail of your business, from the gorgeous antiques to the flowerbeds. But how much time have you spent on coming up with unique services to offer your guests? In addition to a comfy, quiet place to get away from it all, bed and breakfast guests expect a bit more. After all, they're paying more for the experience than they are for the room. It's up to you to deliver! Following are three personalized and fun services that your guests will love.
Concierge Services
Five-star hotels offer concierge services for their guests. They attend to their dry cleaning and run errands for them. If they want to surprise their spouse with a catered meal, they see to that as well. You can offer these same services even though you don't have numerous employees. If you're too far from town to run back and forth, you can establish a relationship with several business who will deliver. You may also want to think about installing laundry onsite. You can even purchase a used dry cleaning machine from S&W Equipment to take care of your guests dry-clean only clothes.
Flexible Meals
Bed and breakfasts usually serve breakfast, but you don't have to stick to that. If you find that your guests would rather sleep in than get up for breakfast, you can offer a more flexible meal plan. For example, you may want to establish a self-serve kitchen where guests can snack throughout the day. Hosting brunch and/or dinner is also a great alternative to breakfast.
Themed Nights
Themed nights are a great way to attract new guests and keep previous guests coming back for more. The main attraction of themed nights include led group activities, such as murder-mystery night, movie screenings, costume parties, dinner theater, role playing, etc. There simply isn't an end to the ideas that you can come up with for themed nights. Hosting these events will also help market your bed and breakfast to people who wouldn't otherwise have thought to stay there, such as locals. Plus, you can charge more on those nights.
If you want to stand out from the crowd and attract loyal guests who will pay a premium to stay at your bed and breakfast, you have to offer a bit more than your competitors. These and other services like them will help you do just that.
